Ben Line Agencies Shanghai moves to a new office


Ben Line Agencies moved to a new office in Shanghai with effect on December 8, 2018. Phone and email addresses will remain the same. Office details as follows:

Room 2301, No. 575 Wusong Road, Trinity Tower, Hongkou District, Shanghai 200080
Phone: +86 21 6329 6568
Fax: +86 21 6329 5628

Our team looks forward to providing you with even better service from this new location.

Cambodia Construction Expo

From 29th November to 1st December, Ben Line Agencies Cambodia, with the support of our offices in Singapore and China, had a booth at the Cambodia Construction Expo to promote our project logistics and other services.

The Cambodia construction industry continues to see rapid growth and this Expo served to showcase that. Over 300 companies exhibited from Cambodia, China, France, Germany, Japan, Korea, Malaysia, Singapore, Thailand, Vietnam and other countries. There were 8,000-10,000 visitors to the Expo over the three days.

Ben Line Agencies have had a presence in Cambodia since 2002 and now have two offices in Phnom Penh and Sihanoukville. We have provided logistics services for a wide range of cargos including construction machinery, port cranes, UN peacekeeping equipment, factory parts and mobile cranes.

Ben Line Agencies Cambodia can provide Ocean Freight, River Barging, Customs Clearance, Port Handling, Trucking and Delivery to Site for all types of cargo being imported or exported to or from Cambodia including overweight and OOG cargo. Our staff speak Khmer, English and Chinese

Ben Line Agencies opens 6th office in Vietnam

Ben Line Agencies opened its 6th office in Vietnam at Son Duong Port. The branch officially opened on November 28, 2018 and will provide full-scope marine agency, liner agency, integrated logistics & shipbroking services. This will allow us to strengthen our footprint in central Vietnam, closely covering operations in the following ports:

  • Cua Lo Port
  • Hon La Port
  • Nghi Son Port
  • Son Duong Port (Formosa Steel Port)
  • Vissai Nghe An International Port
  • Vung Ang Port

Ben Line Agencies Indonesia handles RTG Cranes into Port of Belawan

In early November, Ben Line Agencies Indonesia were pleased to act as port agents on behalf of Biglift, for the import shipment of four RTG Cranes into the Port of Belawan in North Sumatra. Working closely with the vessel owners, Port Authority and customs, Ben Line Agencies coordinated a number of pre-arrival meetings in the weeks prior to the port call to ensure the operations would be completed efficiently. All operations were duly completed and vessel departed without delay.

The RTG’s will now be deployed in the port’s domestic container terminal, and are part of the ongoing investments in Indonesia to upgrade the nation’s port facilities.

WaterFront continues global expansion with senior appointment

01 November 2018 – Global ship agency business WaterFront Maritime Services (WaterFront) has today announced the appointment of industry veteran Tormod Ognedal as its new Business Development Manager for Europe, to support the company’s continued growth and expansion.

After 17 years with Inchcape Shipping Services (ISS) as Senior General Manager and having gained over 30 years experience in international shipping & logistics, Ognedal has been appointed to oversee the expansion of WaterFront’s client portfolio across Europe. Prior to his role at ISS, Ognedal worked for Barwil Agencies (now Wilhelmsen) as a Sales Manager.

Tormod will head up WaterFront’s business development and relationship management functions in Europe. He will work as an integral part of the WaterFront Business Development Team, which operates from strategic bases in Shanghai, Singapore, Dubai and Miami. Ognedal will report directly to Chief Executive Officer, Terry Gidlow.

Speaking on his appointment, Ognedal commented:

The port agency business has changed a lot in the last few years, and there is huge demand from customers for their port agent to find new ways for adding value, ensuring best practice, delivering cost efficiencies and providing a first-class service. This demand for cost savings and synergies requires local knowledge, financial strength, local relationships and excellent teamwork, which is exactly what WaterFront provides.

By combining a really intuitive data management system and established networks with serious pedigree, WaterFront provides a new platform for delivering significant value to the market. In working as part of a global team, I will be able to maintain good relationships and work closely with business partners, owners, charterers, and traders, as well as crew and ship managers.

Terry Gidlow, Chief Executive Officer, WaterFront Maritime Services, commented:

Tormod is well known in the industry for his integrity, commitment and relationships in the market, and we are delighted to welcome him to our team. His experience, skills and relationships within the market will dovetail perfectly with our strategy of winning sustainable business by creating tangible value for our customers.

WaterFront was established by leading regional ship agency businesses Sharaf Shipping Agencies and Ben Line Agencies in 2016. Having built a global network comprising Proprietary and Network Partner offices, the company is now represented through over 415 offices in more than 67 countries. This makes WaterFront comparable in size to the largest global ship agency companies.

WaterFront is headquartered in Dubai with commercial offices in Shanghai, Singapore, Dubai and Miami. For more information about the organisation, visit or call +971 (0)45520404.

Tormod Ognedal

Tormod Ognedal

Ben Line Agencies Indonesia CSR Program

Ben Line Agencies Indonesia, via its CSR program, recently supported the supply of lifejackets that were donated to the Harbour Master of Karangantu (located in the province of Banten, West Java). The donation was attended by our Merak branch office manager, Robert Tambunan.

The lifejackets are now being used by the local community for their daily activity around the region, and transportation between coastal islands. Ben Line Agencies is committed to CSR efforts, working with local authorities and communities to improve the conditions, and trying to make a positive contribution to the areas of our operations.

BLA Profile: Terence Uytingban

Date of joining Ben Line Agencies: 01 August 2017
Position: General Manager – Marine Agency and Offshore Services
Current location: Ben Line Agencies Philippines

Capt. Terence has sailed across the globe onboard various types of tankers for over 10 years starting from cadetship until he became captain. His shore-based career started in 2005 as a Manager responsible for the fleet personnel of Eitzen Maritime Services through a Filipino-Norwegian JV company called Aboitiz Jebsen. The company handled close to 400 ships and 10,000 seafarers where Capt. Terence subsequently got involved in various senior management positions covering the areas of Crew Management, Ship Management, HSQE, Training & Career Development, and Marketing.

Here we get to know Capt. Terence a little better.

  • How did you get into the shipping industry? I joined the Philippine Merchant Marine Academy in 1992 fresh out of High School with a goal of becoming a Naval Officer. As a cadet, I was sponsored by Mobil Shipping Company Ltd where I did my apprenticeship on two of their VLCCs. Eventually, I got convinced that joining the merchant fleet was a better option, so I joined Shell after graduation and continued sailing thereafter.
  • Who were you with prior joining Ben Line Agencies?I was with Aboitiz Jebsen for 8 years. In 2014, I was invited by UltraShip – a Danish Shipmanagement company under the Ultra group of Chile who wanted to establish a hub in the Philippines. I ran this office as General Manager before joining Ben Line in 2017.
  • What qualities did you bring across to Ben Line Agencies from your previous employer(s)?I was moulded in a highly competitive, fast-paced, multi-culture environment where the default mindset is always move forward and up. I am a strategic thinker who believes in 5 I’s – Insight, Innovation, Influence, Intervention and Integration.
  • What does a typical day involve for you at Ben Line Agencies Philippines?It will always be different but will have either one or a few of below flavours:
    Insight – learn new things and impart knowledge to others (the team).
    Innovation – use technology and creative thinking in delivering better services to clients.
    Influence – bad habits are contagious, introduce new habits to the team.
    Intervention – be aware and act.
    Integration – make every member relevant and their contributions part of the whole.
  • What are the biggest challenges you face in your current role? Matching the existing resources against the business opportunities and time – so much things to do and so little time!
  • How would you describe your leadership style? I am generally a participative leader who would involve and empower my team. However, my professional experience which exposed me to various types of personalities and situations both at sea and ashore makes me shift to situational leadership whenever needed.
  • What has been your finest achievement in your time at Ben Line Agencies Philippines?I have only been part of BLAP for less than a year but have already seen sparks of excellence, passion and shared-vision among the members of the team. For me – it is an inspiration and a source of anticipation for bigger things to come.
  • During your spare time what do you do to unwind? 24 hours in a day is never enough in this kind of business but I endeavour to find quality time with my family to unwind whenever possible. I am also pursuing further studies so that eats up all other spare time available.
  • What is your favourite Filipino food? All-time favourite is adobo – but I also like kare-kare.
  • Finally, what is your message to the team in the Philippines? Vision – Mission – Values: we will define who we are and what we will become.

Ben Line Agencies Malaysia welcomes Guangxi Beibu Gulf Port Group


On behalf of Guangxi Beibu Gulf Port Group, Ben Line Agencies Malaysia organised a roadshow and dinner event on 16th Aug 2018, in JW Marriot Hotel, Kuala Lumpur.

The event was attended by Beibu Gulf Port Group management team, Ben Line representatives from Singapore, China, Hong Kong, Indonesia and distinguished guests from Malaysia port terminals, international shipping companies, international freight forwarders, major shippers and local forwarding companies.

Beibu Gulf Port Group presented their group business profile of 5 business sectors: Ports, Logistics, Industry & Trade, Real Estate and Investment. It also illustrated the Southern Trade Corridor which has swift connection in and out of Southwest China to Sichuan, Chongqing, Gansu, Guizhou, Yunnan, Guangxi provinces via Beibu Gulf Ports.

Beibu Gulf Port Holding Company also holds substantial shares in Kuantan Port and Malaysia China Kuantan Industry Park (MCKIP).

Below is the welcome speech of Ben Line Agencies’ director, Kristian Vandermeer.

Good evening ladies and gentlemen, thank you very much for attending this event where we are pleased to be promoting the Guangxi Beibu Gulf Port Group in Kuala Lumpur. I welcome our guests from the Malaysian shipping and logistics industry, and I also welcome our esteemed guests from Guangxi province, who will be giving us all further insight into what is an exciting development for any business that is moving cargo to / from the western and southern regions of China.

Ben Line Agencies is very honored to be partnering with the Guangxi Beibu Gulf Port Group to promote and develop the volumes and flow of cargo through the Southern Trade Corridor, particularly through the main container port of Qinzhou and the rail connections through to various cities in Western China, such as Chongqing and Chengdu. The Southern Trade Corridor is a key part of the broader One Belt and One Road initiative, particularly with the continued economic growth in the Western part of China. The logistical benefits of this Southern Trade Corridor are significant – resulting in both transit time and cost savings. Importers, exporters, freight forwarders and shipping lines who are active in Malaysia and more broadly, in Southeast Asia, need to be aware of such benefits so that this new logistics corridor can add value to your supply chains and business in general.

As we look to future opportunities, allow me a moment to reflect on some history also. Ben Line had our first ship sailing from Europe to the Far East in 1859, the vessel (the Araby Maid) called in Southeast Asia, before sailing to China and Japan. This was the first of many Ben Line ships that traded between Europe, Southeast Asia and China throughout the 19th and 20th centuries – in this regard, we feel rather connected to the current Belt and Road Initiative of the Chinese government, and we are very eager to link our customers and partners into the Beibu Gulf Port Group’s efforts to develop the port and surrounding infrastructure to facilitate what will be a growing container and breakbulk trade into the fastest growing areas of Western China.

I would encourage all attendees to meet with our friends from the Beibu Gulf Port Group tonight, to find out more about the plans for their port infrastructure and to learn more about the logistics connections through this area. Our team at Ben Line Agencies is also committed to helping raise awareness of the benefits of this Southern Trade Corridor and the hub port of Qinzhou, which will see the cargo flows to / from Malaysia only continue to grow for many years to come.

Thank you all very much for coming and for supporting the ongoing development of the Beibu Gulf Port Group’s terminals and logistics services. Please enjoy your evening ahead.

Ben Line Agencies Philippines Handles Voyager of the Seas in Manila

The Voyager of the Seas on its arrival at Pier 15, South Harbor, Manila

Despite weather conditions, Voyager of the Seas, with an overall length of 311.12m and breadth extreme of 47.4m, successfully made its maiden voyage with Ben Line Agencies Philippines on July 20, 2018. Voyager of the Seas is the lead ship of the Voyager class and was the largest cruise ship in the world when it was built in 1999.

Tyler Parker, guest service manager for Voyager of the Seas, remarked that Ben Line Agencies Philippines was very efficient and professional in assisting the crew’s family and guests, most especially in handling clearance procedures. They are looking forward to more Royal Caribbean Cruise Line ships to call other ports around the Philippines.

At the bridge, Capt. Sindre Borsheim (Voyager’s Master) and officers from Asian Terminals Inc. and Philippine Ports Authority and Ben Line Agencies Philippines Cruise Ops team during the Welcome and Plaque Exchange Ceremony.

Ben Line Agencies Indonesia Compliance Poster Competition

Contestant winners: Michael Target from the Jakarta office, Suci Ramadhani from the Medan office.

In line with Ben Line Agencies commitment to improving awareness and adherence to all matters related to compliance, our Indonesia office recently held a nationwide poster competition that was open to all staff. An orientation of compliance and HSEQ policies is part of the induction program for new hires, followed by regular training, conducted by our compliance officer.

The two winning posters have been printed and distributed to all offices across the country, and will serve as a daily reminder to all our teams, as well as everyone who visits our offices of the importance of compliance to our daily activity as we strive to execute all our activities in accordance with local country regulations, and Ben Line’s own policies.