Thailand – Coronavirus Disease Update

No crew change can be done at Thai ports and only cargo vessels are allowed to enter Thai ports. Foreigners are still not permitted to enter Thailand by plane, ships and cars. Thai crew are allowed to sign off at Thai ports but they have to contact the their embassy for supporting documents and to arrange COVID-19 test (with results) before their vessels arrival in Thailand. They will be in the state’s quarantine facility for 14 days after signing off before they proceed to their home town.

Restriction of Heath Control during COVID-19 transmission.   

The following documents must be submitted to Health Control via agent before vessel’s arrival in Thai waters for Health Control’s consideration.

  • Report of daily temperature of crews on board for at least 7 days (preferably 14 days)
  • Voyage memo (last ten ports)
  • Maritime information of Health (Tor 2)
  • Maritime Declaration of Health (Tor 3)
  • Information of Conveyance Arriving in Thailand (Tor 1)
  • IMO Crew list
  • Timelines of on-signers and negative result of COVID-19 (for Phuket & Songkhla)
  • Fit to travel (for Phuket and Songkhla)
  • Insurance coverage documentation of USD100,000 per person (for Phuket & Songkhla)

Ben Line Agencies handles Indonesian Navy Ship in Phuket

Ben Line Agencies is proud to handle the Indonesian Navy’s KRI Bima Suci during her call at Phuket Deep Sea Port on September 29. This voyage is part of President Joko Widodo’s policy to build closer relations with neighboring maritime countries. The KRI Bima Suci is due to set sail from Phuket on October 2. Her next ports of call are Yangon, Padang, Benoa and Darwin, before returning to Surabaya.

Emirates Shipping Line, represented by Ben Line Agencies Thailand, wins 2019 Best Container Liner Award

Emirates Shipping Line won the 2019 Best Container Liner Award (Small and Medium Liner). This award is sponsored by the Thai National Shippers’ Council (TNSC) and based on feedback from exporters. The goal is to improve service quality so container lines are evaluated on schedule frequency, transit time, on time delivery, container condition, sales and customer service.

Ben Line Agencies has been representing Emirates Shipping Line in Thailand since January 2019.

Ben Line Agencies’ global partner – WaterFront carves new territory with Houston move

18 July 2019 – Global port agency business, WaterFront Maritime Services (WaterFront) has today opened a local agency office in Houston, Texas. The company, which is one of the world’s largest port agency networks, says its Houston office has been established to help charterers, owners, and operators to manage their risk in this strategically important high-volume location.

WaterFront’s Houston office is managed by newly appointed Director for North America Lars Westerberg, a port agency industry veteran who was formerly Regional Director Americas for Seven Seas and Managing Director of Wallem Americas. Prior to these roles, Westerberg also served as Regional Managing Director of Inchcape Shipping Services in North and Central America.

The team in WaterFront’s Houston office will attend vessels directly from Corpus Christi to Lake Charles, including all terminals and all facilities. The Houston office will also serve as the regional hub for WaterFront in North, South and Central America including the Caribbean and is linked to WaterFront’s existing regional hubs in Dubai and Kuala Lumpur to provide 24-hour coverage to its global client base.

Terry Gidlow, Chief Executive Officer of WaterFront, commented:

“On a global basis we see how significant political developments, evolving trade policies and rapid shifts in the supply and demand of raw materials and bulk commodities are impacting traditional trade patterns. Meaning our clients are faced with a whole new range of opportunities and challenges in executing their day to day business. With the opening of our Houston office we are able to bolster the presence we have in other major oil & gas import/export and refining centres such as the Middle East and in Asia.”

The WaterFront global network currently handles more than 45,000 port calls per year through a network of 483 offices in 93 countries worldwide. Unlike other global agencies, Waterfront focuses on providing port and husbandry services for vessels transporting coal, grains, iron ore, minor bulks as well as crude oil, clean and dirty products, chemicals and gas. The company also handles the husbandry requirements of 3rd party and in-house ship managers.

WaterFront’s Director for North America, Lars Westerberg, commented:

“By focusing on specific commodities, we can work with customers operating in this region to add quantifiable value to their businesses. Our work is all about understanding our clients business and their  specific needs and then using our local knowledge and relationships to assist them to mitigate their risk, turn their vessels and cargoes around faster and save them money, while maintaining the highest levels of  safety and compliance.”

Terry Gidlow, chief executive officer of WaterFront, added:

“Lars and his team in Houston bring to the table decades of local experience and relationships in ports and terminals throughout Texas. The Regional Hub function of the Houston office also serves to give our clients in North and South America better access to our Global network.

WaterFront was established by leading regional ship agency businesses Sharaf Shipping Agencies and Ben Line Agencies in 2016. WaterFront is headquartered in Dubai with commercial offices in China, Singapore, Dubai, Norway and the USA. WaterFront has strategic partnerships in the rest of North and South America with renowned local partners such as ACGI on the west Coast of the US and Canada, UNIMAR in Brazil and the Ultramar group in Spanish-speaking South America. For more information about the organisation, visit

Emirates Shipping Line representation in Thailand

With effect on January 15, 2019, Ben Line Agencies will represent Emirates Shipping Line in Thailand. Bookings will be accepted from January 1, 2019. Services are as follows:

  1. Indian Subcontinent – Direct service to Mundra/Karachi
  2. Middle East – Direct service to Jebel Ali
  3. East Africa – Direct service to Dar Es Saaam, Tanzania and weekly service to Mombasa, Kenya
  4. Good inland coverage of Africa and India ICD

Please send us an email for booking inquiries or visit their website for more information