Ben Line Agencies has established a network of over 130 offices across 17 countries. What opportunities await?
Careers
If you are interested in working for an international maritime and logistics company that values integrity, professionalism and establishing solid relationships with clients, then we are interested in you.
Throughout our office network, we take every possible step to ensure that our employees and job candidates are treated fairly, impartially and with respect. Ben Line Agencies does not tolerate any form of discrimination, harassment or victimisation. We are an equal opportunities employer and do not discriminate on the grounds of gender, marital status, race, nationality, ethnicity, sexual orientation, disability, religion or belief.
Available Positions
Sales Executive For Liner
Role:
Driving sales and business development initiatives that are targeted at shipping business in Indonesia.
Scope:
- Follow up inquiries from client (including liaising with principal for pricing and space matter, quote the client, and follow up until the booking materialized).
- Maintain existing business.
- Generate new business.
- Gather market information for reporting purpose.
- Co-operate with CS and Docs team for smooth working and job allocation.
- Assist sales and CS team in providing data related to clients’ booking, rates, etc.
- Ensure and known about the pipeline, database analysis, administration process, and the reporting are timely submitted.
- Able to work independently and also teamwork in diversity environment.
- Able to synergy to other countries at group level to make new business or maintaining the existing business.
Requirements:
- Min. s1.
- Minimum 2 years sales experience in container liner, freight forwarding, nvocc or shipping related business.
- English is a must.
- Microsoft Office Suite + Power Point.
- Negotiation & communication skills.
- Presentation & analytical skills.
- Creative, adaptive & willing to learn.
- Speed, focus, and customer centric.
Reports to:
- Liner Manager.
Sales Executive For Liner
Role:
Driving sales and business development initiatives that are targeted at shipping business in Indonesia.
Scope:
- Follow up inquiries from client (including liaising with principal for pricing and space matter, quote the client, and follow up until the booking materialized).
- Maintain existing business.
- Generate new business.
- Gather market information for reporting purpose.
- Co-operate with CS and Docs team for smooth working and job allocation.
- Assist sales and CS team in providing data related to clients’ booking, rates, etc.
- Ensure and known about the pipeline, database analysis, administration process, and the reporting are timely submitted.
- Able to work independently and also teamwork in diversity environment.
- Able to synergy to other countries at group level to make new business or maintaining the existing business.
Requirements:
- Min. S1.
- Minimum 2 years sales experience in container liner, freight forwarding, NVOCC or shipping related business.
- English is a must.
- Microsoft Office suite + Power Point.
- Negotiation & communication skills.
- Presentation & analytical skills.
- Creative, adaptive & willing to learn.
- Speed, focus, and customer centric.
Reports to:
- Liner Manager.
Documentation Assistant
Scope:
- Produce export documentation and ensure accuracy and timeliness.
- Ensure the quality of document to meet the customer and country requirements.
- Ensure adherence to all documentation related rules and regulation established by principal.
Requirements:
- Education SPM/STPM/Diploma/Degree.
- Good communication and interpersonal skills.
- Flexiable to work on roster shift/public holidays.
- Able to work in highly dynamic and fast paced environment.
- Work location: plaza sentral, kuala lumpur.
Group Marketing Services – Graphics
Role:
Work will be assigned on per project basis, with fixed deadline per project. Project meetings will be held before each assignment to ensure clear understanding. These will be via video call or face to face as needed. Working location will be remote, but with some requirement to attend office as needed for project meetings.
Scope:
- Working within the Group Marketing services team to maintain and improve the quality of marketing materials and communication.
-
Creatively develop existing materials, and design new materials as required.
- Brochures
- Flyers
- Social media postings
- Newsletter
- Presentation templates
- Maps
- Banner and booth design
- Others as needed
- Propose new ideas that can improve the quality of marketing materials
- Set a culture where projects are completed efficiently and on a timely basis.
- Pro-actively work with key managers to improve quality and service level efficiency.
Requirements:
- Bachelor’s degree in graphic design.
- 2-3 years of relevant working experience.
- Knowledge in design principles (visual, composition, typography, layout, scale, colour, illustration, etc).
- Excellent skills in graphic design software such as Adobe Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Figma, etc.
- Creative approach and ideation.
- Knowledgeable in designing for print.
- Knowledgeable in marketing, branding, and social media.
- Strong portfolio showcasing design skills and creativity (need to submit the portfolio).
- Familiarity with web, UX and UI design, motion graphic, 3D is a plus.
Reports to:
- Marketing Services Co-ordinator
- Group Director
Assistant Sales Manager – ISO Tanks & Chemical Logistics
Role:
The function of this role is to actively market and canvas Malaysia for customers which grow our tank container & chemical logistics business. Also, to develop existing customers. In addition, to pro-actively plan and lead the commercial activities for the tank container & chemical logistics business.
Scope:
- To generate and secure new business for the company.
- Analysis product and services opportunities to create potential pipeline.
- Support tender management.
- Coordinate with Sales and operational teams within the network on commercial activities, opportunities, and onboarding new business.
- To schedule visits & meeting with client and write-up clear visit reports as per company guidelines.
- Maintain and update client information details in the system to ensure efficiency in market coverage.
- To liaise directly with all countries sales in the follow-up of opportunities, and ensure they are responded timely.
Requirements:
- BSc Degree in Business / Management / Shipping / Logistics.
- Experience in tank containers and chemical logistics is required.
- Proactive with a commercial view.
- A team player with good interpersonal skills.
- Excellent command of written and spoken English is essential.
- Able to make decisions and take ownership.
- Willingness to learn on the job.
- Patience and ability to work under pressure.
- Willing to travel when required.
- Competent in Microsoft Office.
Assistant Sales Manager – Marine Agency Services
Role:
The function of this role is to manages sales activities of the company’s Marine Agency services in Malaysia. Ensures consistent, profitable growth in sales revenues through positive planning, inside- & outside sales. Identifies objectives, strategies, and action plans to improve short- and long-term sales and earnings.
Scope:
- Perform inside- & outside sales activities on defined targets & market segments for Port Agency and negotiates sales prices & contracts in consultation with the General Manager - Marine Agency Services.
- Establishing personal contact and rapport with top echelon decision-makers.
- Develops specific plans to secure revenue (growth/Sales conversion) in the indicated company’s products.
- Accurately forecast monthly, quarterly, and annual revenue streams.
- Collaborates with General Manager - MAS to develop sales strategies to improve market share in indicated product lines.
- Find and stimulate synergies between the company’s business divisions.
Requirements:
- BSc Degree in Business / Management / Shipping / Logistics.
- Minimum 2 years working experience in Sales.
- Proactive with a commercial view.
- Fluent in English & the Malay language, both spoken as written. Additional languages are a bonus.
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Possess a positive and dynamic attitude with passion in taking on any tasks.
- Open, sociable, and pleasant personality with a ‘can do’ attitude.
- Affinity with Shipping and its related commodities.
- Willing to travel extensively (within Malaysia and Singapore).
Assistant Manager – Operations
Scope:
- Review, establish, monitor, and continuously improve our work process to ensure that we are providing high service levels to clients.
- Ensure KPIs are met.
- Ensure that we always have the latest information and updates on regulatory processes.
- Co-ordinate activities between our Principals and our relevant local offices, through regular communications and meetings to improve rapport with the clients.
- Maintain clear records of all reporting as well as meeting deadline where necessary.
- Ensure all reports and statistics duly assigned and are submitted or sent out on time with accuracy.
- Review weekly updates on outstanding / debtors list with National Manager & GM.
- Must be familiar with HSEQ requirements including ensuring procedures are adhered to at all times.
- Manage all extraordinary requests from Clients.
- Ensure all the vessels assigned by the Manager is covered thoroughly and timely reporting’s are duly arranged to Principals.
- Oversee and monitor the Tracking systems to ensure all data input is correct and relevant.
- Monitor and ensure job sheets are processed soonest and are in line with requirements from the Finance department.
- Troubleshoot situations deemed problematic or failure to ensure it doesn’t happen again.
- Any other duties as assigned by the Manager / HOD.
Requirements:
- Degree in any field preferable in Maritime, Port Management, Shipping.
- Min 5 year of working experience in the Port Services and Operations sector of Shipping.
- Good knowledge of functions of various Government department / authorities is an added advantage.
- Able to work under pressure and good communication skills.
- Possess a positive and dynamic attitude with passion in taking on any tasks.
- Experience in managing a team.
- Team player and able to work with all levels of people in the organization.
Marine Agency – National Commercial Manager
Role:
Ben Line Agencies Indonesia has requirement to add experienced and capable resource to our Marine Agency business to assist the ongoing development of the Indonesia market.
Continue the development of our Marine Agency commercial division, focusing on shippers/consignees/traders related to export/import Indonesia, working with our branches, overseas network, and partners.
The role is Jakarta based, however would involve regular domestic travel and occasional international travel.
Scope:
- Responsible for all Indonesia Marine Agency Commercial activity
- Co-ordinate the sales staff and branch managers for commercial planning, customer visits, follow ups.
- Co-ordinate with operations teams to ensure customer satisfaction.
- Development of new business and projects with customers and partners.
- Working with the group head office for overseas business development and vv business
- Building relations with branches and sub agents to secure market information and statistics.
- Prepare presentations and marketing materials.
Requirements:
- Experienced senior marine professional with commercial experience.
- The successful candidate will have more than 10 years’ experience in the industry.
- Experience of frontline sales is required.
- Strong desire to be involved in direct sales & promotional work.
- Proven Business Development background.
- Knowledge of port operations is essential.
- Knowledge of various commodity types is essential.
- Fluent English oral and written is essential.
Reports to:
- Country Manager - Indonesia
Business Development Manager – Tank Container & Chemical Logistics
Role:
The function of Business Development Manager (Tank Container & Chemical Logistics) role is to actively market and canvas Vietnam for new customers which grow our tank container & chemical logistics business. Also, to develop existing customers in Vietnam. In addition, to pro-actively plan and lead commercial activities.
Scope:
- Acquisition of new business from new customers and existing customers based on a value proposition and solution.
- Set targets, and be accountable for achieving them, for commercial activities in Vietnam, aligned with group product strategy.
- Own the development of opportunities with large MNC customers, manage the relationship at the most senior level.
- Lead, inspire, coach, and train team members who contribute to the commercial efforts, including those who do this part time.
- Execute the sales and marketing function.
- Enabling the sales success and ensure sales targets are met.
- Organize and maintain sales reports, forecast and budget.
- Coordinate with sales and operational teams within the Ben Line network on commercial activities, opportunities and onboarding new business.
- Lead tender management.
- Manage effective procurement to support opportunities with competitive cost.
- Implement full use of BLA systems and tools.
- Accountable for identifying and executing upselling opportunities.
- Support other countries sales and principal visits to Vietnam and the development of business in other countries which is decided or influenced in Vietnam.
- Maintain and update Port360 client information details. Specifically contact information, scope of work, and visit timelines.
- Map the market in Vietnam to ensure efficient market coverage.
- Liaise directly with all countries sales in the follow up of opportunities, and ensure they are responded to.
- Keep track of and report on the response’s timeliness and quality.
- Any other reasonable duties as requested by the commercial manager or senior management of the company.
Requirements:
- Min “O”/ Diploma / BSc Degree in Business / Management / Shipping / Logistics with minimum 2 years freight forwarding experience or Ocean freight.
- Excellent command of written and spoken English is essential, empathetic personality.
- Experience with the chemical industry vertical customers preferred.
- Proactive with a commercial view.
- Detail oriented and able to work both, as part of a team, and individually.
- Able to make decisions and take ownership.
- Strong ‘customer first’ focus.
- Can work under pressure, is conscientious about deadlines and meeting them.
- Self-motivated and performance driven.
- Numerate and analytical.
- Willing to travel when required.
- Competent in Microsoft Office.
Branch Manager - Pontianak
Scope:
- Ensure all commercial & operational SOP all implemented
- Ensure to maintain all authorities for daily operational
- Ensure all report are submitted timely to Jakarta office
- Ensure the local team & allocations also their responsibility
- Ensure all activities are comply with Law & regulation
- Ensure all ISO & HSE matter are implemented in Branch
- Ensure all permits & licenses are monitored
- Ensure all local team are achieve their KPI
Requirements:
-
Competencies
- S1
- English is a must
- Microsoft Office suite proficient, including Power Point
- Good knowledge of Liner & Freight Forwarding
- Good knowledge of Agencies
-
Qualifications (Skillset)
- Communication skills
- Negotiation skills
- Analytical skills
- Presentation skills
- Teamwork, Proactive & Responsive
- Creative & willing to learn
- Customer management skills / customer centric
-
Work Experiences (Total years/ type)
- Min 2 years manager
- Min 3 years assistant manager
Business Development Asst. Manager – Chemical Logistics
Role:
Driving sales and business development initiatives that are targeted at tank container and chemical logistics in Indonesia.
Scope:
- Ensure and known about making business plans, especially in chemical goods, transportation, and logistics.
- Ensure and known cross-selling activity, and maintaining the existing customer.
- Ensure and known that the customer Service Level Agreement (SLA) is implemented.
- Ensure and known about the bidding and tender submission process.
- Ensure and known about the process of dangerous goods / chemical transportation / waste management (B3).
- Ensure that the business is delivered effectively, as per customer requirements.
- Ensure and known about the data pipeline, database analysis, administration process, and that reports are submitted on time.
- Able to work independently and also in a team in diverse environment.
- Able to synergise with other countries at the Group level, to create new business opportunities and maintain existing business.
- Able to work with pressure and meet corporate targets.
- Able to travel when required.
Requirements:
- Min. S1 / S2
- Min. 5-years as Supervisor / Min. 2-years as Asst. Manager in same role.
- English proficiency.
- Microsoft Office Suite, including Power Point.
- Negotiation & communication Skills.
- Presentation & analytical Skills.
- Creative, adaptive & willing to learn.
- Speed, focus, and customer centric.
Accounting Assistant
Requirements:
- Bachelor's Degree in Accountancy or equivalent in Accounting.
- At least 1-2 years relevant experience in General Accounting.
- Experience working in the shipping industry.
- Highly analytical with strong problem-solving skills and keen attention to details.
- Must have excellent interpersonal skills to effectively work with teammates and customers.
- Average to above average oral and written communication skills.
- Knowledgeable in SAP.
- Proficient in MS Office tools.
Account Executive
Requirements:
- Bachelor's Degree in Business Studies/Administration or equivalent.
- Must have at least 2 years work experience in General Forwarding specializing in Sales-Corporate.
- With excellent sales skills in achieving targets and generating new leads.
- Must have organizational, planning, problem-solving, analytical, and interpersonal skills.
- Proficient in MS Office tools.
Coordinator
Requirements:
- Bachelor's Degree in Maritime (Deck or Engine), Supply Chain Management or equivalent.
- No work experience required.
- Average to above average oral and written communication skills.
- Proficient in MS Office tools.
Account Executive for Project Logistics
Requirements:
- Bachelor’s Degree/Business Studies/Administration/Management, Marketing or equivalent.
- With at least 2 year(s) of working experience in the shipping logistics business or equivalent.
Job Description:
- Solicit business in the form of bookings from target/existing customers.
- Do research and telemarketing activities to secure appointments to visit new target accounts.
- Regularly send sales pre-plans and sales call reports as scheduled.
- Coordinate bookings with customer service and logistic teams.
- Update customers with developments on service, trade, market conditions, rates, etc.
- Keep breast of competition activites and industry developments.
- Update files like the sales call monitoring spreadsheet.
- Keep abreast of market conditions i.e. new service, competition, market rates and concessions, trade statistics, etc.
- File necessary rate applications and updating of rates.
Senior Account Executive for Liner Operations (Mandarin Speaking)
Requirements:
- Bachelor’s Degree/Business Studies/Administration/Management, Marketing or equivalent.
- At least 7-10 year(s) of working experience in Shipping/Logistics specializing in Marketing/Business Development or equivalent.
- Fluent in Mandarin and English.
- Excellent written and oral communication skills (Mandarin and English).
- Experience in negotiating and closing deals for potential clients.
- Ability to work independently and as a team to meet goals, objectives, and deadlines.
Job Description:
- Regularly visits and solicits business in the form of bookings from target/existing customers of Ben Line Agencies services in the Philippines based on targets set by the General Manager.
- To do research and telemarketing activities to secure appointments to visit new target accounts.
- Regularly sends sales, pre-plans and sales call reports as scheduled.
- Coordinates bookings with customer service and operations teams.
- Updates rating sheet for billings to be sent by documentation team.
- Coordinates with pricing team and negotiates the rates to be offered to the client.
- Updates customers with developments on service, trade, market conditions, rate, etc.
- Ensures operational team’s compliance to HSEQ and corporate policies including exercise of general duty of care.
- Ensures compliance to HSEQ and corporate policies including exercise duty of care.
- Takes responsibility of our health and safety and that of others.
- Uses work items provided by the company, including personal protective equipment in accordance with company polices and best practices.
- Other tasks that may be assigned by immediate supervisor or department head.